It's one of the things that I get asked about the most these days and it seems that everyone has noticed it, from home-businesses, local bands to small-businesses and big brands.  "Why aren't all our followers seeing our posts and why isn't my page gaining followers anymore?"

In the Game of Thrones, you win or you die. Fortunately, playing the social media game doesn't have quite such dire consequences, but they should be treated seriously. Brand reputations can die just easily online and it's not just simply a question of turning up on social channels and ruling.

Before Twitter came along and added the #hashtag to our growing lexicon of social media terms, no-one really understand what the point of the hash key was on our keyboards. Some may still not understand. But 10 years ago today, Twitter transformed it's use, allowing users to tag tweets. But it almost didn't make it to Twitter.

As someone that works within social media, I talk a lot about building up a social media presence, about being present for your audience to engage with and about building communities who are interested and invested in you, your content, your brand or your business. So what happens if you suddenly disappear off the face of social media?

In a welcome move today, the UK's Crown Prosecution Service has released new guidelines for Police and prosecutors to ensure that online or social media 'hate crimes' are treated as seriously as other offline crimes.

The social media landscape changes rapidly and how we view, interact and manage online communities is in some cases almost unrecognisable to where we were over 5 years ago. But why is that and how are we changing to adapt?

If you haven't heard of the social media platform developed by David Karp in 2007 when he was only 20 years old, it's probably because it's one of the most underrated social networks out there. I've been a fan since I created my first account back in 2010 and I'll tell you why.

I was tagged in a Facebook group discussion this morning, to share my views on an article they had shared. Where a network of business people were discussing how much they dislike self-proclaimed experts and sharing some of the worst advice they'd received from these social media snake oil salesmen.